IN THE FORM OF AN ELECTRONIC CONTRACT, THIS PRIVACY POLICY IS AN ELECTRONIC RECORD FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000 AND THIS PRIVACY POLICY DOES NOT REQUIRE ANY SIGNATURE EITHER PHYSICAL, ELECTRONIC OR DIGITAL
THIS PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN YOU AND AHOOZO PRIVATE LIMITED (BOTH TERMS DEFINED BELOW). THIS PRIVACY POLICY WILL BE EFFECTIVE (DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM, UPON YOUR ACCEPTANCE OFTHE TERMS. BY CLICKING ON THE I ACCEPT TAB OR BY USE OF THE WEBSITE OR BY OTHER MEANS) AND WILL GOVERN THE RELATIONSHIP BETWEEN YOU AND AHOOZOPRIVATE LIMITED FOR YOUR USE OF THE WEBSITE (DEFINED BELOW).
IN ACCORDANCE WITH THE PROVISIONS OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011THIS DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED THAT REQUIRE PUBLISHING OF THE PRIVACY POLICY FOR COLLECTION, USE, STORAGE AND TRANSFER OF SENSITIVE PERSONAL DATA OR INFORMATIONUNDER INFORMATION TECHNOLOGY ACT, 2000.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITEYOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU HEREBY PROVIDE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO AHOOZOPRIVATE LIMITED AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000.
You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by Ahoozo Private Limited as specified under this Privacy Policy, by making use of the facilities provided by the Websiteor by providing us your Information. Further you agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.
Ahoozo Private Limited and its subsidiaries and affiliates and Associate Companies (individually and/ or collectively, "Ahoozo") is/are concerned about the privacy of the data and information of users (including whether registered or non-registeredsellers and buyers/customers) accessing, offering, selling or purchasing products or services on Ahoozo’s websites, on the Website and otherwise doing business with Ahoozo "Associate Companies", mobile applications or mobile sites ("Website")here shall have the same meaning as ascribed in Companies Act, 2013.
Collectively and Individually the terms "We" / "Us" / "Our" refer to each entity being part of the definition of Ahoozo and the terms "You" /"Your" / "Yourself" refer to the users. This Privacy Policy is a contract between You and the respective Ahoozo entity whose Website You use or access or You otherwise deal with. This Privacy Policy shall be read together with the respective Terms Of Use or other terms and condition of the respective Ahoozo entity and its respective Website or nature of business of the Website.
Ahoozo has provided this Privacy Policy to familiarize You with the type of data or information that You share with or provide to Ahoozo and that Ahoozo collects from You;The purpose for collection of such data or information from You; Ahoozo's information security practices and policies; and Ahoozo's policy on sharing or transferring Your data or information with third parties. From time to time, this Privacy Policy may be amended / updated. We will accordingly amend the date above upon amending / updating the Privacy Policy. To apprise yourself of any updates, we suggest that you regularly check this Privacy Policy. Your unconditional acceptance of such updates to this Privacy Policy implies by your continued use of Website or provision of data or information thereafter.
The "Information" (which shall also include data) provided by You to Ahoozo or collected from You by Ahoozo may consist of "Personal Information" and "Non-Personal Information".
Information collected to uniquely identify or contact you is a personal information. For the purposes of this Privacy Policy Personal Information shall include, but not be limited to:Your user name along with Your password,Your name,Your telephone number,Your e-mail address, Your address,or other contact information,Your date of birth,Your gender,Information regarding your transactions on the Website, (including sales or purchase history),Your bank account information such asor credit card or debit card or financial information or other payment instrument details including OTP,Internet Protocol address,Any other items of ‘sensitive personal information or data' is defined as per the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000;Identification code of your communication device which You use to access the Website or otherwise deal with any Ahoozo entity, any other Information that You provide during Your registration process, if any, on the Website. In various ways such Personal Information may be collectedincluding during the course of You:registering as a user on the Website,registering as a seller on the Website,availing certain services offered on the Website. Such instances include but are not limited to making an offer for sale, online purchase, participating in any online survey or contest, communicating with Ahoozo's customer service by email, phone, or otherwise or posting user reviews on the items available on the Website, ordifferently doing business on the Website or otherwise dealing with any Ahoozo entity. About you we may receive Personal information from third parties, such as social media services, commercially available sources and business partners. If the website is accessed through a social media service or connect a service on Website to a social media service, the information we collect may include your associateduser name with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, list of email address or friends, and you have made public any information in connection with that social media service. When you access the Website or otherwise deal with any Ahoozo entity through social media services or when you connect any Website to social media services, in accordance with this Privacy Policy, hereby you authorize Ahozoo to collect, store, and use and retain such information and content.
Ahoozo may also collect information other than Personal Information from You through the Website when You visit and / or use the Website. In server logs, such information may be stored. This Non-Personal Information would not assist Ahoozo to identify You personally.
This Non-Personal Information may include:Your geographic location, details of Yourinternet service provider or telecom service provider,the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), your system’s operating system, device and the Website You last visited before visiting the Website,The duration of Your stay on the Website is also stored in the session along with your access date and time.Through such use of cookies, Non-Personal Information is collected through various ways.Ahoozo may store temporary or permanent ‘cookies' on Your computer. From your computer, you can choose to block or erase these cookies. Your computer's browsercan be configured to alert You when we attempt to send You a cookie with an option to accept or refuse the cookie. You may be prevented from using certain features of the Website, if You have turned cookies off.
Ads: Ahoozo may use third-party service providers to serve ads on Ahoozo's behalf across the internet and sometimes on the Website. About Your visits to the Website, they may collect Non-Personal Information and Your interaction with our products and services on the Website. Please do note that Non-Personal Information and Personal Information may be treated differently as per this Privacy Policy.Your installed packages information, You hereby represent to Ahoozo thatthe Information you provide to Ahoozo from time to time is and shall be authentic, correct, current and updated and You have all the consents, permissions, and rights as may be required to provide such Information to Ahoozo.
Your providing the Information to Ahoozo and Ahoozo's consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
Each of Ahoozo entities and Ahoozo officers, directors, contractors or agents shall not be responsible for the authenticity of the Information that You or any other user provide to Ahoozo. You shall indemnify and hold harmless Ahoozo and each of Ahoozo entities officers, directors, contracts or agents and any third party relying on the Information provided by You in the circumstance You are in breach of this Privacy Policy including this provision and the immediately preceding provision above.
In electronic form your Information will primarily be stored however certain data can also be stored in physical form. In countries other than Republic of India, we may collect, process, store, and use your data but under compliance with applicable laws. With third parties, we may enter into agreements (in or outside of India) to store or process your information or data. The third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt intelligent security standards to safeguard your information / data.
Purpose for collecting, using, storing and processing Your Information Ahoozo collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the law that is applicable to provide for such collection, usage, storage or processes in accordance with the consent of the user) connected with a function or activity of each of Ahoozo entities and shall include the following:
To facilitate Your use of the Website or other services of Ahoozo entities;to respond to Your inquiries or fulfil Your requests for information about the various products and services offered on the Website;to provide You with information about products and services available on the Website and to send You information, materials, and offers from Ahoozo;to send You important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information; Ahoozo send You surveys and marketing communications with a belief that may be of interest to You;to personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences;to help You address Your problems including addressing any technical problems on the Website ;if You purchase any product or avail of any service from the Website, to complete and fulfil Your purchase, for example, to communicate with You and have Your payments processed, regarding Your purchase and provide You with related customer service;for proper administering of the Website;to conduct internal reviews and data analysis for the Website (e.g., within the Websiteto determine the number of visitors to specific pages);to improve the services, content and advertising on the Website;to provide value added services such as Single Sign On shall mean a session/user authentication process that permits a user to enter his/her name or mobile number or e-mail address or any combination thereof to access multiple applications and websites;to facilitate seamless purchase experience while making a transaction by pre-populating the OTP received through SMS by youto facilitate various programmes and initiatives launched by Ahoozo or third party service providers and business associatesto analyze how our services are used, to measure the effectiveness of advertisements, to facilitating paymentsto to protect the integrity of the Website, conducting academic research and surveys;in connection with an investigation on matters related to public safety respond to legal, judicial, quasi judicial process and provide information to law enforcement agencies, as permitted by law;to conduct analytical studies on various aspects including user behaviour, user preferences etc.;third parties to be permitted as they may need to contact users who have bought products from the Website to facilitate installation, service and any other product related support;to implement information security practices;to ascertain computer contaminant or computer virus or any security breaches;to investigate, prevent, or take action regarding illegal activities and suspected fraud,to undertake forensics of the concerned computer resource as a part ofprobe or internal audit;to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by Ahoozo;to enable a potential buyer or investor to evaluate the business of Ahoozo.
Ahoozounconditionallymay transfer, share, disclose or part with all or any of Your Information, within and outside of the Republic of India to diverse Ahoozo entities and topartners/banks and financial institutions/third party service providers/for one or more of the Purposes or as may be required by applicable law which you hereby agree and permit that. In such case we will contractually oblige the receiving parties of the Information to ensure the same level of data protection that is adhered to by Ahoozo under applicable law.
You acknowledge and agree that, to the extent permissible under applicable laws, it is adequate that when Ahoozo transfers Your Information to any other entity within or outside Your country of residence, Ahoozo will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.
You unconditionally agree and permit Ahoozo to access and read your SMS to autofill or prepopulate ‘OTP’ while making a transaction and to validate your mobile number.
without your express or implied consent to facilitates various programmes or Ahoozo may share statistical data and other details (other than Your Personal Information) initiatives launched by Ahoozo, agents,its affiliates, third party service providers, partners or banks & financial institutions, from time to time. We may disclose/transfer/share Information (other than Your Personal Information) to those parties who support our business, such as providing technical infrastructure services, measuring the effectiveness of advertisements, for providing customer/buyer servicesanalyzing how our services are used, facilitating payments, or conducting academic research and surveys. The third party service providers and these affiliates shall adhere to confidentiality obligations consistent with this Privacy Policy. Nevertheless the above, we use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to enable You to make payments for buying products or availing services on Ahoozo. You may have the ability to save, your card details and/or UPI details for future reference and faster future payments, when You sign up for these services. We may share Your relevant Personal Information as necessary for the third parties in such case, to provide such services, including your name, residence and email address. We are not in any manner responsible or liable to any third party or You for any delay or failure at their end in processing the payments, The authorization or processing of payments is solely in accordance with these third parties policies, terms and conditions.
If Ahoozo believe it may also be necessary to share Personal Information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the bodily safety of any person, violations of various terms and conditions or our policies.
When required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from agovernmental agency or law enforcement or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims, We reserve the right to disclose your information.
You agree further that such disclosure, sharing and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to You or to any third party, or any illegitimate gain to us or to any third party.
Links to third-party websites, third-party advertisements or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, Ahoozo unless expressly specified on the Website.
Ahoozo is not responsible for any form of transmission, whatsoever, received by You from any third party website. Accordingly, Ahoozo does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third party websites, nor does Ahoozo contorl or warranteethe accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third party websites. Any endorsement by Ahoozo of the third party websites either inclusion or exclusion does not imply the website's provider, or the information on the website. In accordance with the privacy policies of such third party websites, the information provided by You to such third party websites shall be governed and it is recommended that prior to using such websites, you review the privacy policy of such third party websites.
Your Personal Information is important to us for security. Against unauthorized access or unauthorized alteration, disclosure or destruction, Ahoozo strives to ensure the security of Your Personal Information and to protect Your Personal Information. For this purpose, Ahoozo adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Ahoozol stores Your Personal Information. Each of the Ahoozo entity shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Information. To claim only statutory damages under Information Technology Act, 2000 provided that Your right to claim damages shall be limited to the right and You hereby waive and release all Ahoozo entities from any claim of damages under contract or under tort.
To complete any transaction on Website, If you choose a payment gateway then Your credit card data may be stored in compliance with industry standards/ recommended data security standard such as the Payment Card Industry Data Security Standard (PCI-DSS)for security of financial information.
Ahoozo may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. Ahoozo, is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. Ahoozo is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party (including any third party websites or links of such third party websites are provided on the Website).
Nevertheless anything contained in this Policy or elsewhere, Ahoozo shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is referable to a Force Majeure Circumstance (as defined below).A Force Majeure Event shall mean any event that is beyond the reasonable control of Ahoozol and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, strikes or of any kind, riots, insurrection, war, acts of government, computer hacking,civil commotion, industrial action or unauthorized access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of Ahoozo), power or electricity failure or unavailability of adequate power or electricity.
To keep secure any Personal Information which We hold about You, we will endeavor to take all reasonable and appropriate steps and prevent unauthorized access, You acknowledge that the computer networks or internet are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information. Till such time required for the Purpose or required under applicable law, You agree that all Personal Information shall be retained, and Non-Personal Information will be retained indefinitely.
You acknowledge and agree that You are providing your Information out of your free will. You have an option not to provide or permit Ahoozo to collect Your Personal Information or later on withdraw Your consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of the respective Ahoozo entity as may be notified to You. In such case, You should neither visit any Website nor use any services provided by Ahoozo entities nor shall contact any of Ahoozo entities. Further, Ahoozo may not deliver products to You, upon Your order, or Ahoozo may deny you access from using certain services offered on the Website. On regular basis, You can add or update Your Personal Information. Kindly note that Ahoozo would retain Your previous Personal Information in its records.
Any grievances you have or If you find any discrepancies in relation to the collection, storage, use, disclosure and transfer of Your Personal Information under this Privacy Policy or any terms of Ahoozo's Terms of Use, Term of Sale and other terms and conditions or polices of any Ahoozo entity, please contact the following:
Mr. Tirupathi Rao, the designated grievance officer under Information Technology Act, 2000 and Consumer Protection (E-commerce)Rules, 2020. E-mail: grievanceofficer@Ahoozo.com
From time to time, the details of the grievance officer may be changed by us by updating this Privacy Policy.
Including Your Information, Ahoozo may sell, transfer or otherwise share some or all of its assets, in connection with a merger, acquisition, reorganization or sale of assets or business or in the event of bankruptcy. Should such a sale or transfer occur, such Ahoozo entity will reasonably ensure that the Information you have provided and which we have collected is stored and used in such a manner by the transferee that is consistent with this Privacy Policy. Ahoozo entity transfers or sells as aforesaid to any third party will have the right to continue to use the Information that you provide to us immediately or collected by us, prior to such transfer or sale.
You agree and hereby acknowledge that this Privacy Policy: is clear and easily accessible and provide statements of Ahoozo policies and practices with respective to the Information; renders for the various types of personal or sensitive personal data of information to be collected; renders for the purposes of collection and usage of the Information; renders for disclosure of Information; and renders for reasonable security practices and procedures.